AfricaComplaints.com » Business & Finance » Complaint / review: Outsurance - SALES MADE ON QUOTATION | #110612

Outsurance
SALES MADE ON QUOTATION

ON THE 17 JANUARY 2013 I GOT A CALL FROM OUTSURANCE OFFERING ME A CAR INSURANCE POLICY. A GUY BY THE NAME OF TEBOGO TAOLE INSISTED ON SENDING ME A QUOTE AND I DID MENTION THAT I JUST BOUGHT A CAR AND ANOTHER COMPANY IS INSURING ME BUT NO, HE CAN BETTER THE QUOTE!! HE SENT ME A QUOTE - QUOTE NO: 1039196 THAT I REFUSED TO ACCEPT, I EVEN SENT AN EMAIL TO SAY I WILL NOT BE ACCEPTING THE QUOTE AS IT EVEN HAD AN EXCESS OF R23, 000.00 WHICH MADE MATTERS WORSE. TEBOGO SENT ME ALL THE DOCUMENTS WITH THE QUOTE, HE EVEN SENT ME A FORM FOR CAR INSPECTION OF WHICH I DID NOT USE OR EVEN GO TO THAT INSPECTION, BUT ACCORDING TO TEBOGO'S SENIORS, THEY HAVE LISTENED TO THE TAPES IN MY ABSENCE AND THEY HAVE CONFIRMED THAT I ACCEPTED THE POLICY. I HAVE BEEN CALLING THEM ON SEVERAL OCCASION AND NOTHING HAS BEEN DONE. I NEED MY MONEY BACK, IF THIS IS HOW INSURANCE SALES PEOPLE GET THEIR SALES, THIS IS VERY WRONG AS SOME OF US FROM THE IT INDUSTRY DOES BUSINESS THE RIGHT WAY WITH SIGNATURES ON EACH AND EVERY CONTRACT DEAL WE SIGN. I NEVER SIGNED ANY DOCUMENT FROM OUTSURANCE THEREFORE, THEY MUST PAY ME BACK. HOW CAN I AGREE TO SIGN FOR AN INSURANCE WHEN I HAVE ONE THAT IS GIVING ME GOOD SERVICE?

Date:

Company: Outsurance

Country: South Africa   City: JOHANNESBURG

Category: Business & Finance

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