Good day.
See all mails below and then ABSA still wants me to pay an excess.
I need feedback please. This just for a gate motor and this is not the first claim that I had problems with ABSA.
Time and payout.
Good day Sarel,
I would like to offer my sincere apologies for the inconvenience and frustration caused with regards to the handling of your claim. We also appreciate you bringing this under our attention as your comments are important to us, as this is an awareness of what needs to be done to avoid a similar situation occurring in the future.
You are a valued client and our aim is to keep you satisfied with our service at all times. Unfortunately, we regret to advise that the excess cannot be waved as this is a policy condition.
Please do not hesitate to contact us if there is anything more we can assist you with.
Kind Regards
Elsabe Jacobs Claims Manager AIC HOC
Address: Quadrum Office Park 2, 1st floor | 50 Constantia Boulevard | Constantia Kloof
Office: 011 501 8513
0860 112 225
E-mail: [Email Removed]
Steyn [
0 comments