Complaint / review / scam report
Groupon SA
4 Weeks and still no refund

I ordered a groupon for a game drive and lunch however when I tried to use the groupon I was told that the venue was no longer a Groupon Venue so naturally I expected a full refund, I phoned the call centre and I logged a request for a CASH refund, two weeks later I called again to find out the status of my request and was told that I received a Groupon Voucher for my money when I specifically asked for a cash deposit, I was told then that they will transfer the money into my account after that call I called in several times requesting my money and still have not received anything, this is disgusting service and Im really disappointed with the quality of the call centre.
Author: deneshin

Offender: Groupon SA

Country: South Africa   Region: All Country   City: Johannesburg

Category: Advertising


Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.