AfricaComplaints.com » Advertising » Complaint / review: Groupon SA - NO refund after 1 month AND cut&paste responses!!! | #112589

Groupon SA
NO refund after 1 month AND cut&paste responses!!!

FIRSTLY, DO NOT RESPOND WITH YOUR CUT/PASTE!!

WE ARE ALL CLIENTS AND EXPECT TO BE TREATED AS SUCH! LET ME KNOW ON THIS SITE WHAT IS HAPPENING WITH MY REFUND!!! OPEN AND HONEST TO EVERYONE! DO NOT CLAIM TO HAVE SENT ME AN EMAIL WHILE YOU HAVE NOT!

I lodged a complaint a few days ago after waiting 17 days for a refund. The refund has still not come through and neither has any communication from Groupon (Other than your pathetic excuse for a response "from the supplier"

Groupon claimed to have sent me an email which they DID NOT! I have been phoning and emailing Grouon DAILY to get this resolved and all anyone ever says is that they will escalate it. Who deals with escalated matters? Nobody??

I look forward to reading you cut&pasted response in the next few days!

DO NOT DISAPPOINT ME AGAIN!!!

Date:

Company: Groupon SA

Country: South Africa   City: Sara Spa voucher refund

Category: Advertising

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