Www.vodacom.co.za - Reviews, Complaints, Site Reputation

VODACOM - HEAD OFFICE
ZERO service - BAD BILLING - NO OPTION TO TALK TO HUMAN MANAGER - just robotic service center staff for one answer for everything

Internet & Web User534 0

I have tried to talk to a human being at Vodacom for months to sort out several issues, but to no avail. NONE of their listed numbers actually work: - 082 1904 DOES NOT WORK - 082 1958 DOES NOT WORK - 082 1935 DOES NOT WORK - 082 17844 DOES NOT WORK - 082 1946 DOES NOT WORK No emails are answered, ...

VODACOM - HEAD OFFICE
ENTERTAINMENT SERVICES

Internet & Web Mathemba Tshefu 0

Good day, My name is Mathemba Tshefu, Vodacom Account No: I9339871-7 with a Sim Only Data plan. Sim number: 0637096004 I had previously been charged for Entertainment Services that I did not subscribe to. I have been trying to resolve this matter for a month now, to no avail. I do not have the ...

VODACOM - HEAD OFFICE
Extra Charges on Account

Miscellaneous Herman Koen 0

Extra charge on my phone (0662511700). Try to sort it out for the past 4 months. On 20 May 24 I called vodacom and was then informed that it was cancelled. On this months invoice it appeared again. I called vodacom again the whole day on 10 Jun 24. Thirst lady informed me it was cancelled and a ...

VODACOM - HEAD OFFICE
07799044587

Internet & Web J Naude 0

Good day, I hope you are well. We upgrade our contract to 50mps from 25mps. We told the sales representive that the wifi signal is very poor on 25mps. He told us to upgrade to 50mps so it can come better (User id: VDWESTHUIZENJ). We still have problems after a month of this new contract. Our ...

VODACOM - HEAD OFFICE
Watch 4 Samsung

Mobile Phones User545 0

In July 2023, I made a contract for a Samsung A54 phone and Watch 4. The watch battery does not last the whole day. It took a while to send it for repair due to home commitments. The first time I sent it, it was returned after 24 hours with no questions asked about usage, no observations, nothing. ...

VODACOM - HEAD OFFICE
Bad service

Miscellaneous Craig Ernest Ernstzen 0

I purchased a cell phone from Vodacom's online department 10 months ago and was promised a free wearable device by the consultant. However, I have not received it to this day. I have all the email correspondence from the consultant where the smartwatch was promised free of charge. I think it is ...