I was migrated to a cheaper option in March 2024. Migration was explained as the option that will give you more value at a cheaper price and the term of the contract will stay the same. Immediately after migration I saw that I was paying too much I called in to challenge the migration and I was ...
I would like to raise a concern regarding a laptop contract linked to my Vodacom account (16739907), which I fully paid for but never received since 2017. Despite making regular follow-ups over the years, I was informed that the laptop was out of stock. I then requested for the contract to be ...
I went to the Vodacom Store in Lakeside Mall, Benoni on Wednesday 7th May 2025. I asked the gentleman working at the Tech Bar to transfer all my information from one to another. He told me it would take about an hour and cost R199.00. I went back to the shop 2 hours later and my phone was still not ...
Since logged a query with vodacom to trace funds nothing has happened instead of assisting they suspend my account. I did provide proof of apayment and bank statement as requested. ...
Good day, My contract ended last year, 2024; however, I am still being billed. I have logged a formal complaint with Vodacom Customer Care a few times. Please listen to the phone recordings and check the computer records. I have paid the outstanding amounts already three times. However, billing ...
I have been struggling since last week Friday with my phone. My apps are not working, I can't make or receive calls. My phone restarts by itself. This is very frustrating as I am paying every month for this. I've tried to get help online, however not successful. I would appreciate your urgent ...