Bought my first pair of shoes through Zando and phoned that same day to have them returned. Advertising on the website says FREE exchange. 2 days after I logged that I would like to return my parcel, the collected it and after sending emails regarding my refund they only paid back what the shoes ...
I placed my order on Sunday (01-12-2013) and received confirmation via email with a tracking number on Wednesday evening saying that the order will be on the next courier cycle. I made sure that someone was available to accept the order but by 16:30, no order had arrived. I called the courier ...
I phoned into their Customer Service line to enquire on the process of retrieving my store credit. I was instructed by MASI JABO to attach the e-mail in the coupon tab as they will need the reference number. I explained to him that I have the e-mail on my phone and I am currently on their website ...
I had placed an order with Zando a week prior and when I phoned them to ask when the delivery they assured me my package would be delivered on 11 December. When this day came and I heard nothing I placed multiple calls to the call centre and was greeted with an exceedingly unhelpful attitude from ...
I was recently very excited to make my first purchase on Zando. After hours of trawling through the website I checked out and used a promotional voucher sent to me by Zando. The voucher stated that should I spend R800 I will get R200 off my purchase. As I had spent just over R800 I typed in the ...
I would just like to thank Zando for the Excellent service i got from them. I ordered a casual dress and for my daughter a towel for christmas. I ordered it on Monday 2/12/13. I've sent them my proof of payment and my REF number was wrong. But still they said my payment was confirmed. I thought I ...