Great online shopping experience. Zando has definitely come a long way with service delivery. A lot can be attributed to the friendly and efficient staff they have in place. Thanks Renzel for going the extra mile with my order. ...
I'm extremely disappointed with the service from Zando, It's been 5 days and I still have not received my goods which I have paid for. I was dealing with Renzel via e-mail on 11 Dec 2013 and was not satisfied with the reasons given of the delay. I have now phoned the call centre and spoke to ...
I placed an order with Zando separately, i called them the following day to make it one order but they said this wasn't possible, so i cancelled the 1 order. 5 minutes later i called and asked to cancel the cancellation> this was not done..and they kept asking me who i had dealt with and blah ...
Hi I have purchased a dress, necklace and a ring at Zando 26/12/2013 and received my goods on time that made so happy however I wore the necklace on Sunday 08/12/2013 for the very first time and it broke, I have sent an email and still haven't received any feedback. This is really bad customer ...
Once again, I am blown away by the service I received from Zando. So much so, that I now prefer buying my clothes and shoes online than going to a mall. The online chat people are always on-hand, always have answers to all my question: and I have LOTS of questions! Z'Don is friendly, prompt and ...
I made 2 return to Zando and have still not received a refund. Please can I know exactly how long it takes to receive a refund? ...