Have been ordering from Zando for a long time I must sadly say that this was the worst customer experience ever. I ordered a sandal online size 5 and confirmed order. It was delivered to my house while I was away as has been done countless times in the past. When I got back I saw sandal was a size ...
I ordered a few items on [URL Removed] on Monday morning and have just received the goods. WOW!! What incredibly amazing service. The delivery crew was so friendly and the Cash on Delivery option is a dream! Working in the customer service industry myself, it makes me feel good knowing there are ...
Yesterday I did my first purchase with Zando. I ordered two items and then later received a email to say that one item was out of stock (then why is it on website?) and that they were giving my a credit voucher. Then I called their customer service this morning asking if I could use the credit ...
I have bought from Zando on a number of occasions and the experience is always delightful. Their ordering process is clear and concise, their call centre staff are helpful and friendly and their courier partner, Fastway, always delivers timeously. I placed my order just after 20h00 on Sunday ...
I love the day a friend introduced me to Zando!! I've been IN LOVE with it ever since. I've bought tons of shoes and accessories from there - and every single time, I'm blown away by the level of service. My expectations were surpassed and always are when I buy something there. The online chat ...
I have been checking out Zando for a while but always been skeptical of online shopping, especially after noting that they don't do COD in my area (Bryanston, Jhb). Eventually decided to try it out after months of debating with myself. Saw a cute bag I'd been eyeing for a while, checked out, paid ...