Not impressed with your service at all. Ordered and paid for a pair of shoes (which reflected as being in stock) on Friday, only to be told yesterday afternoon (via email) after 17:00 that it is not in stock and they will send a credit voucher to me. What?! Why will want to make use of such ...
I first ordered a pair of shoes which I had to return because the material was actually coming off certain parts of the shoe. Then I ordered a watch for my partner with the credit I received. He has only wore it twice (not even to work) and the material is also starting to peel off. I bought the ...
ON Monday 22 April 2014 I purchased shoes on internet and made the payment for shoes as well as for express delivery service. The internet states that the express delivery service is within 2 bsuiness days. They only requested that I quote the reference number which I did. There was no request that ...
I purchased a pair of black jeans in a size 34. The goods arrived timeously so I was impressed. However, the size was European so they were actually 2 sizes too big. I contacted Zando and again the courier arrived timeously to collect. That's where the good luck ended. They collected on the 17th ...
WHAT A BREATH OF FRESH AIR! I bought items on-line during December 2013 and cannot speak highly enough of Zando professional and excellent customer service. I needed to return items that weren't the right size and there were absolutely no hassles getting the items returned. I also queried the ...
I have received no fewer than 20 emails from Zando because I made the horrid mistake of requesting them to inform me when an item came into stock. Now I receive a daily email telling me it is in stock. I emailed [Email Removed] and all I get is the same responses telling me to click ...