I Placed and Paid for an order on the 3rd of September (Wicount number: 8416436-1) I Lodged numerous complaints through the online wicount info site. Got ONE reply from a Johan Venter on the 6th of October who "sincerely promised" that the order is in transit since the 5th from Cape Town. ...
Some of my orders (8431895 and 8431884 placed 25 Sept) are not even loaded yet so the tracking system does not even detect it. Other two orders (8424630 and 8420846 placed 10 & 13 Sept) are still at the CT HUB for whatever reason. These orders were intended as birthday gifts and in mean time ...
I placed 2 orders with Wicount over the space of a few weeks. The first, (Order no. 827096) for Cable Drops was placed in March 2013 (yes, 7 months ago!!) was sent to the wrong post office despite my giving my correct address details. The other (Order no. 832299) was for a handbag rack, which just ...
I have purchased two items, one was purchased on the 16.07.2013 and the other in April 2013 - waited and are still waiting for delivery - every time I've contacted them _ I was promised a call-back or some feedback but to-date nothing has happened. The guy did mention that they were out of stock, ...
I bought a manicure set online and called wicount customer care line and spoke to Lerato in which she agreed that I fetch my order on Friday, when I got there some other guy came down and took 10minutes before he told me that they don't have stock, so I asked to see Lerato who came down and spoke ...
On the 31st August I purchased a Lasagne Plus dish from Wicount - 5 weeks ago. The purchase conditions were that you provide the delivery address once payment had been effected. However I wasn't given the option of giving a delivery address. I also, more importantly, never received a voucher no. On ...