I ordered 2 of the same items from Wicount on 21/10/2013. On the 19th of November, the courier company delivered 1 of the items. I contacted Wicount the next day telephonically to inform them of the error. I was told that they would contact the courier company and get back to me which they never ...
I ordered a ring on Wicount on 6 November. Delivery is supposed to be within 14-30 days. I received an e-mail to inform me that there will be about a 5 day delay in my delivery. It is now 1 month and 11 days later and still nothing. I spoke to Johan this morning, who promised to call me back after ...
I purchased an item 8 October 2013. Wicount's policy is to deliver within 14 to 30 days. I received an email several days ago to state that the Christmas season is causing "heavy traffic". Such poor service is unacceptable, and the festive season cannot be used as an excuse for something ...
We ordered solar spot lights which were advertised by Wicount. They were supposed to be variable focus and cast aluminium. They were plastic and fixed focus. I have written to Wicount twice and have only received automated replies. We are requesting a full refund but no-one is listening! ...
Hi with great disapointment in WICOUNT, i write this... i purchased an item in SEPTEMBER 2013 and todate have not received the item... almost 3 MONTHS LATER, the tracking site status remains the same. I spoke to Boipelo Motlhabne 011-628-9681 and no one bothered to investigate this matter and ...
I ordered a dehumidifying egg on 6 September 2013.By end of October I have not received my product or heard from the company. I contacted them early November and was informed that they were short on stock but they got new stock and I can expect my delivery soon. Today, 3 months after my order, I ...