I bought an item over Wicount that closed on the 14th of August. After closing, I got no confirmation of shipping or any type whatsoever. I e-mailed [Email Removed] and [Email Removed] as per below: 'Good Day, I have successfully ordered an item as per the screenshot attached which closed on 14th ...
I placed an order for a product on the wicount website. After placing the order I was not 100% sure about the delivery, whether it would be couriered or sent by mail etc. I then emailed the customer service address. After a week I still had no response. I then forwarded my original email to the ...
I placed 2 orders for jeggings on the 12th of July. in both cases the order confirmation says delivery within 14 to 30 days. I emailed wicount (twice, once for each order) on the 5th of August asking for an expected delivery date, and received an automated response saying it may take 24 hours to ...
I complained a lot on wicount about the poor service. Turns out that their suppliers were the ones screwing them over. My goods were delivered eventually along with the free gift. Thanks Lerato for handling the situation well. I was impressed with your approach as you tried to calm the situation ...
Problem 1: I made a purchase a while back for a Kids Safety Pack via Wicount. Wicount's procedure is to ensure payment is received upfront before delivery of their products. I received a confirmation from the sales team at Wicount on the 23 July 2013 that due to unforeseeable circumstances they ...
We made a purchase in MAY and we STILL have NOT received our product yet. My fiance was told 3 weeks ago that he will receive the product with a free gift. Last week we got a parcel with earrings in. This is not what we purchased so i take it its the free gift to compensate for your horrible ...