Today I needed the original papers as the vehicle was and I required the original papers for scrapping the vehicle and insurance payout. I contacted the call center who told me that I under payed the final settlement buy R290.69 and this had accumulated interest to R403.06 since 2010. I need to pay ...
I wanted to say Thank You to Ilana Sohan from Wesbank, after not receiving any feebback on my account status I received a call from Ilana to apologies and update me. She called me to update me on every thing and ensured that all documentation I required was sent to me immediately. She offered ...
So I purchased a vehicle a week ago and need a border letter to get across the border with this vehicle for a vacation. I tried the Wesbank on-line query but because I have had the vehicle less than 6 weeks I cannot automatically get a letter. I called the customer service line and got through to ...
I cannot login to my online account and have contacted their service department and have spoken to operators, team leaders, supervisors and managers and they have informed me that they will pass this matter onto their IT Department and will be rectified in 3 days and get back to me, this was over a ...
Wesbank - 1724044 Complaint about the service and lack of communication received agents dealing with my finance. You will see on your records that I have previously had an account with Wesbank, so I am no stranger to your company. All of my documentation has been provided to Wesbank, as well as ...
I moved from Standard bank to FNB last year. I set up all the debit orders etc, which Wesbank did not process on their part. With the result that one of my debit orders did not go through. After speaking to Wesbank, I was told that the mistake was indeed on their side and that they would write off ...