I Have applied at Wesbank for Vehicle Finance, what a NIGHTMARE!!! It takes Westbank Call Centre an average of 30min to answer the call! The answer I got this morning was " we have not received the documentation". How can it be? I have spoke to 7 different people, and not once in 3 weeks ...
I visited Wesbank Durban and asked for them to email me my statement and gave them the email address to which they need to email it to. This was last week Wednesday, and still today I have not received NOTHING!! AND I NEED THIS URGENTLY!!! Please help!! ...
After much hassle in an attempt to cancel my Motor Vehicle Insurance with Wesbank Islamic Finance, i managed to get confirmation from Mumtaz on 26 Feb 2013 that the last debit order for insurance will be at the end of Feb due to insurance being billed in arrears. Thereafter i will be billed by my ...
I have two accounts with Wesbank. One is a Vehicle Finance and the other a loan. The agreement was that they will run the debit order on the 1st of every month.By today, the 29th of March 2013, they tried to debit my account. How can a bank just decide to debit your account? I only get paid on the ...
Hi Wesbank. Thank you for turning my first car buying experience into a nightmare. Please explain to me how you can approve an application, then the next day decline it, then approve it again, and then again decline it - penalising me for "too many applications". My financial position ...
In the last 8 years I have financed four vehicles with wesbank and I have always received excellent service. It is unfortunate that the private division has a complete lack of customer focus. I phoned 086 190 0900 about 6 times, this took over an hour, before I got through. The gentleman on the ...