I would like to commend Wesbank for the excellent service they have accorded me. My requests for a border letter was completed in just 2 days. Before my first request for the border letter, about a month ago, I was most worried from reading complaints regarding border letter requests from Wesbank. ...
My query from previously is still not resolved. I get emails and voice prompt calls, but am frustrated that nobody is resolving this matter. Stop with the voice prompts and emails, please I am trying to sort this out, come back to me ...
We have two accounts with Wesbank, one being for a bakkie and the other for a motorcycle. After an enquiry with Wesbank, we found out that the motorcycle was paid up sometime last year ie:2012 though payments have continued from my side until the end of October 2013. We have received absolutely no ...
I bought a car on the 15th of November and the contract state that the 1st debit order will be on the 25th December 2013 but the Wesbank debited my account on the 30th November 2013. When I called wesbank they are referring me back to the dealership instead of just changing my debit order date. ...
On Tuesday, the 26th November 2013 I bought a 2011 Hyundai i20 1.4. Yesterday morning, after careful and serious consideration, I'm going to find it difficult to continue with the instalment as time goes on. I came to a conclusion that the best thing would be to send the car back to the dealership ...
So i have two vehicles with Wesbank, in fact they have been nothing but good to me for some 5 years now, so much so that i even bought another vehicle and financed it with them. HOWEVER, i have never had to call into the Call Centre and today was my first unpleasant experience with them - two of ...