I erroneously transfared funds into a wrong account, the westbank account, now these people are telling me that their process takes a month to refund money, the transfare is from my cheque account to my loan account, and am told they need to investigate as theres no reference, what i do not ...
I have been trying to cancel my motorite policy since 2012-11-12. Everytime I call, the call centre gives me a different reason to why it cannot be cancelled. According to the Motorite Policy document, I have the right to cancel at any given time. I'm of the opinion that the call centre agent is ...
I am now getting fedup with FNB. They are just not getting back to any correspondence sent to them via their site. I did an online application on their site for vehicle finance ref nr PRV5472952 and I have not heard anything... I might aswell just go to another bank who actually strives to help ...
Wesbank failed to debit my account on email instruction, have now added interest and want settlement. I was not aware the bank failed to act on the instruction. I am annoyed, irritated and have been on hold for half an hour or more, where the agent that called was trying to get the interest ...
I want to extend a heartfelt thanks to Shireen Bruinders of Wesbank for the great effort she has put in, in assisting me with sorting out my issue. While constantly giving me feedback and keeping me up to date with the progress of the issue Last but not least I must mention her friendly and helpful ...
I did not authorize this "added"? R650 insurance to my vehicle re-payment; surely Wesbank is in conflict with the consumer act. When I phoned Wesbank to query the increase the call center agent, Shareen Smith, communicated that Wesbank's "outsourced agent" tried to get hold of ...