Polo Classic taken to Hatfield Volkswagen for 60 000km service and additional repairs. Car was there for 7 days (unbelievable) and cost R6 100. Vehicle STILL not fixed. When I collected my car I noticed that clothing that was in a Foschini bag was missing. The tags were still on the top - I was ...
I had a mechanical problem while I was abou 500 KM from home, I was advised to book 4 a hotel (for the 17 to 18th of February), I booked and faxed / emailed my receipt for a refund. They promised to refund me within 7 working days but they didn't honour their word! ...
I'm so impressed with these three ladies at Autohaus. I had a personal dilemma with my car, and they managed to fit me into their incredibly busy schedule within less than 24 hour's notice. I had to go back with another issue a week later, and they managed to fit me in again! While waiting for my ...
Bought an Amarok from Hatfield VW.Some (not all) faults: Paintwork. Poor panel fit. Windnoise. Vibrating Propshaft. Rattling seats. ECU problems. Diff whine. Faulty battery. I was without the vehicle for 3 months while dealer and VWSA tried to rectify. Replaced rear axle. Replaced LF seat. Do not ...
My VW Polo's headlights had to be replaced (for the third time in two years!). I went to VW Barons to request that the headlights be replaced. At the 'Parts & Services' counter, I had to wait approximately 15 minutes before I was helped. Eventually, a young women who is barely audible and who ...
I had purchased a vehicle, the windscreen was damaged and part of the sale agreement was that the windscreen be sorted out for the sale to be concluded. the windscreen was replaced 3 times due to poor quality of work. the company employed to change windscreen was employed by VW. due to the frequent ...