Delivered my VW Polo to Newcastle Volkswagen about 3-5 months ago. It is habit for me to leave my service book on the passenger seat. When fetching my vehicle, I asked whether they had completed the Service Book. the answer was yes. 5 minutes later when paying my invoice, I am told that there was ...
I bought a vehicle from McCarthy VW in Wonderboom on the 2012-01-30. The car was one of their demos and I bought it with a warranty at 61000km. When I took the car for a 75000 km service at VW Hatfield on 2012-08-16, I was told that the first and second service (15000 & 30000km) was never ...
Firstly i would to share my dissappoint in the manner in which my matter has been dealt. Vw firstly does not communicate with each other eg. Braamfontein and Soweto Branch, i am so tired of explaining myself to a thousand different people time after time, i logged a call with vw South Africa the ...
I have no words to describe the service I received from Phoo Mosehle in McCarthy Volkswagen Wonderboom. This gentleman really understands the meaning of customer service. He's patient, understanding and not pushy at all like most sales executives would be. I'm really happy with the car I bought ...
My car went in to replace rea brakes and to scheme rear brake drums, received the car back with a dent on my front driver side and the brakes is worst than before it was replaced (vw polo CA79884) I than returned the car at 7am in the morning and was told I can pick it up at 1pm, by collecting the ...
I was driving my VW Polo in the Alberton area when my ABS light came on. I managed to locate the nearest VW dealership which was Alberton. When last did you stay at a five star hotel and receive that five star treatment. This is how I felt treated at VW Alberton. I was greeted by a lady called ...