Due to air conditioner blowing extremely cold air on us, I told him we prefer not to move from the desk we were sitting at. He seated himself and proceeded to log onto his laptop. He asked for my friend's number and at no stage greeted or even apologised for keeping us waiting. I then asked him if ...
I posted a complaint re Vodacom on the 9th September and Rashieda did call me, but, over a month later, I still do not have a copy of my contract and no-one replies to e-mail. I really would like a copy of my contract, please. ...
I am really devastated after the bad service I have received from Vodacom. My 2 cell phones got damaged after using a mini sim card adapter. Vodacom sells these adapters. I paid R80 for my cell phones to be damaged! How can you do this? I have had many contracts with Vodacom but if this is the ...
All that I am trying to do is give advanced notice that i do not want my contract renewed. I've had 5 consultants give me nonsense answers on facebook after contacting the customer care line who gave me a ridiculous answer. It seems to me like there are no comprehension skills here, and now they ...
Quotation received today from VODACOM Call Centre for a contract migration, now they wont allow the migration after sending a quotation in writing with the terms that we agreed upon. After I struggled for three hours to get to apparently the right person I am told by her that the lady in customer ...
Hi, I was over charged on my account with BIS (x2) and I contacted Vodacom and they credited my account with the incorrectly charged amount and also credited me with a huge data bundle, Thanks for the "reward" and accepting the error on your side. Andre ...