In June this year my wife went to Vodacom in Fourways Mall to enquire about the end date of her Vodacom contract. She was clearly informed that the contract ended at the end of June 2013. We informed them that we want to close the contract and port the number to a new MTN contract. On the 1st of ...
This remains a continuous problem for me, thank goodness I only upgrade every 2 years. I went on the waiting list for the new iPhone 5S. I got a call this morning from the online upgrade department to process my upgrade. The system however kicked out the upgrade as I'm only due for my next upgrade ...
After an upgrade that went sour with Vodacom in Courtenay street George, I tried once more before I changed service provider. I was helped very professionally by Shameegh Frieslaar and also Daniel Letts from vodacom garden route mall. After the bad experience I had, these 2 people helped met and ...
I loaded BIS about a week ago and it worked for a while but for the past few days my phone has been saying I've run out of data. I can't go on the internet, WhatsApp or BBM! Nothing works! I've called the call center 7-8 times and they've given me instructions that have NOT solved the problem!! I'M ...
ON THE 15TH OF OCTOBER I CONTACTED VODACOM DEPARTMENT TO INVESTIGATE WHY MY DONGLE ACOUTNT IS OVER R80000. THEY SAID IT WOULD TAKE 14 WORKING DAYS TO COME BACK TO ME. REF NO S3-T3C2E-EMC7C. DURING THIS TIME I HAVE PHONED 2 TIMES TO FIND OUT WHAT IS HAPPENING AND EACH TIME THE CALL CENTRE TOLD ME ...
I activated a new Vodacom contract package on Tuesday 5 November 2013. I did so specifically to convert my prepaid number to contract. I called activations requesting they do so and am informed there is no record of the prepaid number. I was assured it will be activated in 3 - 5 hours on the number ...