Good day, my name is Nombasa Busakwe, I bought a phone (Lumia 920) on contract in Jan 2013, I then insured the phone with Vodacom insurance. I did specify that the phone is a gift, my brother was not going to use the contract SIM but his prepaid SIM card (with a different number). I was assured at ...
On the morning of 14 November 2013, I purchased couple of the vodacom 10MB, on the website of vodacom with my phone. The purchases I made were charged on my bill, which was around R349 before the purchase and now is R381.the problem is that everytime after each puchase when I dial *111# to check ...
I reported a complaint October 30th about REF 1233142 that happened on my profile without my knowing. I tried to resolve this matter before I left the Courtney to go overseas & informed Vodacom that while I'm aboard I cannot see to this as I've done my part by giving the affidavit. since my ...
Im really getting fed up with your excuses, we had this problem since January, can you please fix it. Poor reception, no internet bbm Facebook Whatsapp a minimum of 3 to 4 days a week. Stop Apologizing and do something about the problem. I never experienced such false advertisments as Vodacom, ...
It seems like the only time i get a response from Vodacon, is when i post on this site. One of my contracts expired on 8 Nov 2013. At first i decided to upgrade, but then informed Vodacom that i would like to cancel the contract and that i want the number to be converted to pay as you go. I have ...
On Tuesday 5th my Iphone 5 stopped working. The following morning I went to the Norwood branch who said the phone is under guarantee and will have to be replaced. They suggested going to the Sandton repair centre which I immediately did. I was seen by Nico who said the phone would need to be sent ...