I have been a loyal vodacom client for the past 15 years. For the last month I have been in contact with vodacom online as well as Cellucity regarding the iphone 5s. I preordered my phone with vodacom direct 3 days before the launch and with Cellucity a few months ago. The package I wanted was the ...
Sent in a fully charged iPhone 5 for high data consumption fault. All that was done (according to the repair report) was a software upgrade. When collecting the iPhone 5, the battery was completely drained (could not restart the phone). The person working at the teller told me that they don't ...
On Tues 12th Nov 2013 I ported (tried in vain) to port pre-paid cell c number to vodacom contract. since then, after calling every day and also calling customer care, to be told it would be active tomorrow. always tomorrow. STUFFALL has happened. today is Sunday 17th. This does NOT instill ...
I had several Give a Happy incidents. Every time I use my so called 'giveahappy' Megabites, it eats all my airtime. This was the last time, I had 100 MB 'free' and when I finish using it, I immediately disconnect. Then I check my airtime where I had R27 it's all gone within 5 minutes. Its ...
I have been trying to call Vodacom on (021) 552-0200 and (021) 552-0203 for the past hour and there has been no answer. What's the point of having a number if you not going to have someone, anyone answer the phone. I am trying to find out what's happening with my phone that's being repaired. ...
Vodacom tells me that their data bundles are valid for 60 days, I activate one only to be told after that their promo bundles are only valid for 30 days, like we should just know these things. Then after two weeks of complaining Travis Lebudu calls me and says for my inconvenience they will give me ...