Vodacom is useless when it comes to billing and debit orders. There is a reason that you put a date on your contract for when the debit order should run on your account. If you only get paid the last day of the month. there is a reason for having the debit order date for the 1st of the following ...
I called in on monday to activate airtime transfer on my contract phone I was told by Bongi it would be activated WITHIN 24 HOURS, 4 days later it has still not been activated. I phoned in several times within the 4 days and everyone I have spoken to seem to be passing the buck they can not give me ...
I really wonder why I'm still supporting Vodacom as they really do not care for us as their clients. With so much number of complaints logged against them, it proves to me that they really do not care. I logged a query on the 13 November 2013 - they did not bored to provide feedback on the issue ...
Vodacom Strategy is To Make Every Customer Smile. I'm not smiling & I don't have much trust left in Vodacom. I got my Vodafone 10"Smart Tab in Nov 2012. Since then it has been returned 5 times.3 times it was sent to Jhb. The tablet freezes & won't start up again. A technician at Canal ...
Thank you to Ikraam Abrahams for sorting out the complaint of upgrade within a short space of time, while displaying good persons skills. ...
I was charged: "Out of bundle" - R3, 820.71 For something they sell for R249 (2GB data) Just because I was dumb enough to take out a contract with Vodacom, upgrade to LTE and not buy a recurring bundle. Apparantly there is nothing that can be done to remedy this. I will be taking all 6 ...