More than a Month ago they opened another account on my existing account without my permission. I have phoned to inform them that I did not request another account. So they have lock the account but yet I am getting billed for that account. I now pay for 2 Vodacom accounts one of which is locked ...
I have been a business customer of Vodacom since 1996. My contract ends in early December and I am eligible for an "upgrade". On ine anyone wanting a free 5S 64Gig can get one with 800 MB of data, and a free minute/SMS bundle for 999 pm for 24 months. So I ask the team leader Thandi on ...
I am trying to get a new battery for my Galaxy S4 battery. It is swelling, and I cant take my very expensive phone off charge. I am in the process of moving and my son was in the hospital. I cant be without a phone, so therefore cannot send it away. For 4 weeks now the store has promised to get me ...
My salary has not yet been released into my account and already theres a debit order of R1557.00 pending from Vodacom, WHY THE HUGE BILL??? My laptop monthly is 279.00 my one cell 383. and the other 135.00 I am sure anyone can calculate that!! its DEcember, im a single mom, and receive no bonus, ...
I bought airtime worth R175 yesterday, to get a data, two R12 just vanish and the consultant couldn't account for it. I manage to get 30mb for the last R12 that I bought. Around 5pm I loaded airtime worth R151 and bought promotional data for R149, they could see that on the system and promised to ...
I have two cell phone contract with Vodacom. they were suppose to bill me R318.00, but they billed me R389.75. Upon inquiry on the 29/01/2013 at about 22h: 14 I was told about hand set instalment which was not stated in the order confirmation. ...