On the 02 Jan, my wife appllied for by Topup contract, upon the application the Manager informed me that im liable for the sim card and connection fee, but didn't mention the admin fee etc. The total cost which amount to R300 instead of R208 ...
I am employeed at a large corporate in JHB. I phoned 08213543, Vodacoms corporate deparment to enquire about talking out a new contract for the iPhone 5 on the iPhone talk 240 package, and to find out what the corporate discount structure is. I was told that Vodacom no longer offer discounts on any ...
1 The chat faciility is brilliant, it enabled me to communicate with Vodacom properly even though i no longer have a vodacom account. My email account was deleted and on querying this, I was given an option as to how to handle my query and when we reached a stalemate, the agent requested my ...
I went to Cellucity Cavendish in April 2012 and upgraded to a 9360 curve from an 8520 curve. I didnt even have my phone for 2 wks and took it back for repairs due to red line in the centre of my phone. I was told they have 7day return policy and a refurbished phone was given. Why not a new phone? ...
I've been having problems with my phone not connected. Other people are able to send me messages but mine are returned. Yesterday I called Vodacom 111, spoke to guy, the connections were restored for two (2) hours there was again disconnected. Today at about 10:15 AM I called Vodacom again to ...
In August 2012, I went in to the Vodacom store to request that my the internet usage is capped once I reach my monthly limit as I had been billed far more than the R.149 that was agreed to on my contract. The lady at the store informed me that she had made a note on my account and that my request ...