Dear Michael, (van Wyk, Advanced investigations, Vodacom) 1 R25 000 was debited off my account by Vodacom (including the disputed data of approximately R19000) 2 I have not yet received the URL information regarding the source website where the disputed data costs originated (R17000 in under 24Hrs) ...
I'd just like to compliment Vodacom on the great service i received. The Upgrades department called me yesterday (04/02/2013) and i did an upgrade with them telephonically and today (05/02/2013) i received my new handset. I'm really impressed by the quick and friendly service. Keep it up Vodacom. ...
I have always been a very happy vodacom customer with all my queries handled and resolved timeously. now i am recieving the polar opposite of what i am used to when it comes to service. I requested a change from BIS to BES, simple in thoery recieved a refference number and all the detail i required ...
I renewed/upgraded my contract (my wifes phone) with Vodacom end October 2012 - phone number 082 789 4590. The new phone is a Samsung Ace, and has since then never worked properly for more than 7 days. The problem is that it does not receive any calls and SMS messages. When using the sim card in ...
I recently posted a complaint regarding the bad service I had received from Vodacom's call centre - after spending two months trying to get assistance with a poor signal it seemed nobody was prepared to help, and I became more and more frustrated by the day as calls were not returned etc. Just when ...
In December 2012 I ported from Vodacom to MTN. I called the call center multiple times, to get my contract cancelled and asked repeatedly when my last debit order would go off. The consultants explained to me that since it is the last month of my contract there would be no cancellation fee and that ...