Vodacom has been taking two debits off my account since December 2011. I contacted customer care and they asked for my bank statements, direct from the bank with the stamp. I got these together and mailed the cutomer care department on 26 October 2012. 3 months later no response and no contact - ...
I spent the best past of last week trying to contact the upgrade department at Vodacom. If only I knew it was only the start of my frustrations. I had to hang on for the call centre for an absolute enternity. What is the point of offering a call back service if they do not call back. My upgrade was ...
I have a account problem and so 1946 my account is in arrease and ask vodacom to cancel the debit in September I was assured that it was done when. Received statements I saw I owe vodacom course of debits that bounced and all a long I paid via easy pay as was told when cancelled the debit order the ...
So after experiencing Cell C's pathetic service for the last three years, I had enough and decided to change my network and move to Vodacom (or I rather tried to move to Vodacom). I wanted to still keep my old number but be registered on the Vodacom network, I've been told this is called ...
I would like to commend the staff at the Vodacom Repair Centre at Liberty Midlands Mall in Pietermaritzburg for the efficient and excellent service provided. My Blackberry handset was booked in for repairs with them last month, and since it was unable to be repaired, I was issued with another ...
In October I unfortunately was called by a Rewards co Consultant to renew my Vodacom contract. He introduced himself as being from Vodacom and not a 3rd party company. 3 weeks after I took the contract it turned out that I would need a different contract and was not able to get what I wanted even ...