I am struggling with my cellphone/internet signal at my home since November 2011, where I logged a call with vodacom since then already. After following up my self, since they just close the calls without resolving my problem and without any feedback, they informed me that they are planning to ...
I had two contracts with Vodacom which I settled in Jan 2012 but was stilled billed for the accounts in Jan 2013 after not receiving any calls from them, invoices etc.. I then called on the 29/01/2013 and spoke to someone who advised me to fax proof of payment to (0115468006). I then called back on ...
My company phone was transferred to my name on the 24th of January with the debit order date being the 27th of every month. We also took out an additional contract for my wife with the same debit order date. On 27 January, only my wife's previous contract amount was taken from my account and last ...
FOR THE PAST YEAR OR MORE I HAVE HAD PROBLEMS WITH MY CELL PHONE. I WENT IN TO THE SHOP AT ILANGA MALL IN NELSPRUIT RIGHT AFTER IT STARTED, AND THEY TOLD ME I HAVE TO GO TO THEIR TECHNICAL DEPARTMENT TO BOOK IN MY PHONE. APPARENTLY THEY COULD HAVE DONE IT. AFTER ALL WHY IS THERE A SHOP THAT IS EASY ...
On the 31 Jan 2013, I went to vodacom customer stores to check my outstanding balance, only to find out that my account is been handed over to their legal department and their legal dept, transferred to their debt collector were by I was informed that the account is not with them. I also find out ...
I had trouble getting through on customer care line where I waited about 20 minutes - this was frustrating, until I saw the online chat functionality on their website. I tried it and this was extremely sufficient. I was helped within a minute and Oemaymah resolved my issue very promptly. Great ...