AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Unauthorized Debit Order Amount | #53273

Vodacom
Unauthorized Debit Order Amount

My Vodacom debit order went off last night (2013-03-01), the invoice I received for the month of Feb stated that it was suppose to be R770 odd, yet VC debited my account with R1653.00. After logging into the website and getting a statement from there the following appears on my account

DN714532 - R920.16

I was not informed about this invoice, I have also not been told what this amount is even for. This borders on and. Please sort this out before the end of today (2013-03-02). I will also hold VC accountable for any penalties for other debit orders missed because you took more out of my account that you were suppose to.

Even if this is a legitimate Invoice you did not even bother to inform me about it.

Date:

Company: Vodacom

Country: South Africa   City: Accounts

Category: Telecommunications

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