I am now absolutely at witts end! I have been struggling with Vodacom for 3 months now and as usual, they get away with not supporting their customers while cashing in. I took my Blackberry Torch, which had a battery problem, to Cresta repairs. A new battery would only last a week or 2 max. I was ...
Good day. I took a new contract from vodacom on 20 april 2013. Laptop and data deal, from incredible connection vodaworld. No one explained that my subscription for the remaining of the month be prorata and debited from my bank account witin 3 working days. I only signed for the 97 connection fee. ...
I had two queries about network coverage. I was called within two hours and they have regularly followed up to resolve my issues. Really amazing service. Well done! ...
I wanted to upgrade from a talk 240 to one of your new Red packages (Red Advantage). The assistant indicated that because my average account is more than R850 a month and because i want to upgrade to a better package, i can do so even though i am only eligible for an upgrade in November 2013. I ...
Hi Peter: i had a Vodacom contrack for just over 2 years. I had a Nokia E7. Then something went wrong with my phone, i went to Vodacom Springs to get it repaired. They took my phone and put it in a bag with the job no on, On the same day my upgrade was due i didnt know, so Jaco said i must upgrade. ...
After doing many upgrades at Vodacom outlets over the past years I decided to make use of Vodacom's call centre upgrade facility. What a pleasant experience, where I changed my package and selected a new phone in a few minutes time. Although my new phone was out of stock and I thought I am going to ...