I have 3 contracts with Vodacom but unfortunatly I cant really use any of my devices due to bad/no reception at the place I stay about 5km outside of Levubu. I lose a lot of money every month due to dropped calls. Every time I lose a call I have to phone again and start the whole conversation over. ...
I purchased a promotional data bundle and when I checked my balance and it said that I had 0MB data. I thought perhaps I hadn't completed the previous transaction correctly so I tried again and still it said I had 0MB of data. I phone customer care who then told me that promotional data needs to be ...
I have had a contract with them for over 12 years. I have never failed to pay my account. In December last year I upgraded my cell phone to a Blackberry 9360. When it was brought to me in the store, the salesman battled to get it to work. He then managed to get it to work. No apology. The next ...
On the 28 or march I called in to complain about poor signal. On the 5th of march a signal test was done in my area and to my amazement there not even 2G signal where I stay. I had complained I'm loosing clients as hubby and I run a company from home. I was told 14 days time they would tell me hay ...
I was contacted by a lady with the name of Magdalene from Vodacom to promote a new contract package that would cost less. During our conversations I kept referring to the fact that I want top up contracts as 3 of the contracts are for my sons. On my question if we will be able to add airtime during ...
I did a sim swap on thursday in store at a vodacom store but till today my phone is not working, i have called the customer care eversince nad they have been telling it will work after certain ours up untill i caleed them now and demanded to speak to a supervisor who tell me my query will only be ...