I went into Vodacom Killarney to check on when I was due for an upgrade to an iphone5 and the terms thereof. Lerato told me that there was no stock and there would be an increase in my monthly fee. I thanked her and said that she should NOT action anything. Imagine my surprise on receiving two SMS ...
I receive a letter from vodacom dated the 15th April 2013, a final demand, i have never opened an account with vodacom, i receive calls from consultants (Oupa and kia) advising me i have to pay for an account i do not know anything about i was told to make an affidavit stating i don't have an ...
We have had no network coverage the entire day in Kathu Northern Cape. I have tried to log a fault online and it is a waist of time as Vodacom's online fault logging web page also doesn't work??? What is even more interesting is that you are asked by Vodacom on the fault logging page to provide ...
A couple of weeks ago I wrote a complaint about the data bill that I received. Rashieda Jattiem contacted me so quickly to help me resolve my account. Vodacom on a whole was gracious about my issue and put an urgency to resolve it. Thank you Vodacom - I have been a client for more than 10yrs and ...
CANCELLATIONS DEPARTMENT HAS NO KNOWLEDGE OF SERVICE & PRODUCT WHATSOEVER, I CANCELLED MY CONTACT AFTER 2 YRS & WENT PREPAID TIL I COULD FIND A CONTACT I LIKE. 2 MONTHS LATER I WENT TO TAKE OUT A NEW CONTRACT WITH THE NOW PREPAID NUMBER BUT WAS TOLD I HAVE TO WAIT 6 MONTHS B4 I COULD DO SO. ...
Its been exactly 1 week since i filed a complaint, cindy price from vodacom customer care contacted me once and kubeshnie from vodacom westwood once in the begining of the week. i still have had no joy from either. highly disapointed in hello peter as i realy thought they would be able to help. and ...