I recently upgraded my contract with Vodacom. They sent me the new phone, but no SIM card. I phoned to ask for the SIM, and was "helped" by someone called Mampai (Ref no: 10782418). She assured me there was meant to be a SIM with the phone and that she would get it it sent to me. Today I ...
Hi I got a new Samsung s3 on a contract with you about 3 months ago and all together it has been in for repairs for more than 6 weeks in and out. (sell nr 0713848415) The problem I am incurring is simple, the phone takes more than 17hours to fully charge from "no battery power', so when I do ...
My account has been paid in full in 2011, Vodacom has closed the account and also sent through a letter to confirm it has been cancelled... Now this Jacobs Burnard & call me saying my account has been handed over... Spoke to Francios from the collection department who was supposed to be helping ...
I received my new S4 Upgrade phone last week 11 Sept. In the package came a micro sim. I did the sim swap on Sun 15 Sept. I was promised it would take 6-24hrs and I was prepared to live without an active line for that long. I'm now at 48hrs, and still dont have an active line and no one can give me ...
Upgrade negotiated on 18/7 by Mondi Mobile with 87 year old on phone. He did not understand what he was agreeing to. Requested that upgrade be reversed on 22 August with Mondi Mobile - no response. Also sent requrest through Vodacom website on 22/8. All necessary authorisations supplied, and ...
I have a top up contract with Vodacom and this morning I bought by accident a data bundle instead of airtime. Now I am sitting with 1 gig data on my blackberry business phone and no airtime. R279 worth of data!!! I have a data contract for my laptop and I can not use my blackberry sim card in my ...