Hello 3months ago I discovered that Vodacom has been debting my bank account, on discovery I enquired why were they debting my account, since they not my service provider and I dont have anything from them, I was told I had two contracts with them which I had no knowledge of, they adviced me to ...
I did an online application for a 2gb data contract. It was approved within 5mins and was told that the courier company will deliver as advertised on the vodacom online store within 24hrs. I clearly requested that they contact me before delivery so that i may make myself available. The courier ...
Good Day, i have been trying since 8am this morning to get in touch with the vodacom upgrade center on 082 1959. Keeps on say they are busy. its now 15:20 and still no joy. i am frustrated in trying to achieve any thing from vodacom. Seriously they need to employ more staff. Cause now i am lost on ...
I am so disgusted by Vodacom Service. My contract was upgraded without my consent. I was told that there is an investigation taking place and I must submit neccessary documents. I did exactly that. Its been weeks now and there is no feedback. My account is deducted for a service that I didnot opt ...
Everybody that upgraded from a Blackberry to any other phone, please check your statement every month. I just realized that I pay the BBM charges every month, although I upgraded to a Samsung S4. I phoned client services yesterday and they informed me to go to the store where I upgraded. Guess ...
I lodged my initial complaint against Vodacom on 17/7/2013. Vodacom responded on 22/7/2013. Reference PC-ZHZQ-31ZNP7 On Friday 02/8/2013 Charles Makokwe visited my premises where I experience extremely low network speeds. He investigated and made screen shots on his cell phone of data which reflect ...