My Blackberry 9360 is 18months old, thus still under the 2yr warranty. It lost signal only worked intermittently. I was told by Vodacare Fourways its the Sim, I bought a new sim, didn't work, told it's software, didn't work, they sent it to the "advanced repair center" where a week later ...
I upgraded my contract on Saturday 14 September with no problem until I receive an sms stating "if I have any queries to contact the number provided". I contacted them, after waiting for half an hour I then get told to contact the Tyger Valley branch. I called and there was no answer. I ...
I went to Vodacom Data Store in Sandton City to get a new contract. I was "helped" by Sebastian. I told him the phone I want and he said there is stock in black and I have to complete the forms etc. After completing the forms he advised the store was offline. I decided that even though he ...
I missed a debit because of insufficient funds in my bank account on the 15July 2013 then went into vodacom's customer service centre and paid cash. Then on the 25July they debited my account. I asked them to reverse it as it affected my budget in a big way. Instead the call centre agent did the ...
Can anyone please assist me. I've contacted vodacom now everyday at least 10 times a day with countless emails yet they still want me to pay extra for their mistake!? They had given me the incorrect package. Now they still cant assist me with correcting it and now the only way they can is if i pay ...
I am a loyal vodacom customer, I do not moan and have stuck to them. I noticed that I would still have data bundle, it would use all my airtime and only then finish my data bundle. Awesome for them as they get to charge out of bundle rates when in fact there was still data bundle available on my ...