Good day, On 2013/09/25 at approx. 18:59, I called the Vodacom call centre and I spoke to a woman called Xoli. I proceeded to explain my problem that I bought R110 airtime earlier during the day and made one call with it, and when I recharged a few hours later with the R250, I noticed that I only ...
Hi all, i recently upgraded my cell phone contract which came with a sony xperia v, 1 within 1 month i had to send my phone in for repairs as the lcd and back light as well as battery power was giving problems, got the phone back a week later it still had the lcd problem so sent it in for repairs ...
Good Day I have numerous times phoned to request that my statement be send to my email, but it still comes to my sms box. I have changed my billing details on the Vodacom website (my Vodacom) and it is really getting frustrating as I have never asked that it should come to my phone, as I need to ...
I submitted a report in May 2013 regarding little or no 3g connection in the Kuils River area. Vodacom committed to install a booster in my house to improve the connection. Someone by the name of Nelson contacted me on 2 Sept to confirm installation date on 7 Sept. I received an sms on 6 Sept from ...
After buying a mini sim card adapter from the Vodacom shop in Mall @ Carnival. This device has damaged both of my cell phones. I took the phones in for repair at Riverside but have been told that the Blackberry cannot be repaired and the Samsung is going to cost R550. I do not believe that i ...
I wanted to complain about service, as I phoned Vodacom so many times and felt that the service was poor, BUT phoning this morning, a lady, very professional and so helpful answered my call. Olivia was real efficient and professional. She helped me quick, seemed to know precisely what I want and ...