Good day, Hope all is well. I would like to Compliment Tinashe Mhonde on his great service. I was inconvenienced initially and he assisted me with cancelling my policy aas well as sending a request to refund my bank charges that I incurred. You're a Star Tinashe :) Regards, Candice Crole ...
ON 26 MARCH 2013 I SENT AN EMAIL TO ADMIN AT VIRGIN INSURANCE AS WELL AS MICHAEL FORD URGENTLY REQUESTING A CROSS BORDER COVER LETTER FROM 1 ARPIL 2013 TO 30 APRIL 2013. SINCE THAT DATE I SENT FOUR MORE FOLLOW UP EMAILS WITH NO LUCK. THIS MORNING MY HUSBAND PHONED VIRGIN INSURANCE AND THE LADY HE ...
I know that at first I complained about the poor service that I received from Virgin Money, but I guess whenever I called in I was talking to incompetent people that lack people skills, but thanks to the likes of Khabimba Njungu, Evelyn De Jager and Phindile. They went over and above their ...
I've been a Virgin Insurance custormer for about four years now, and I'm very happy with the service they always give me. Last year I had a little accident at my house and the damage cost about R55 000, which they paid with no problems. Today I got an email advising me of my premium increase. I ...
Took out insurance at Virgin. They requested proof of my tracker installation so I forwarded the fitment invoice, and confirmed receipt there off. I received an sms stating that they are still waiting for the tracker documents. I mailed them back stating that they confirmed receipt of the documents ...
My fiance's vehicle rims and tyres have been, processes have been given and we did quotes for new rims as requested. The vehicle was taken to a compound and no feedback was given after. We called 3days later and no one could tell us were the car is, all they said was " are you sure we took the ...