On the 01/01/2013 i was debited R499 by virgin active, I called to find out what was the reason, and was told that im know longer a member of vitality, i did the whole switch and now a memeber of multiply. I was called by Thokozani on 28/01/2012 to confirm everything is sorted out and informed me ...
What a terrible experience, in December Bankmed announced the Vitality change, advising all customers to either switch or make another plan with their gym contracts. I phoned Multiply the call centre there was useless (should maybe also log a complaint for them) but basically got shunted between ...
I opened a membership on the 31.11.2012 on Discovery's Keyfit, paid R475.00 once-off activation fee, R100.00 for my membership card, the very next day my monthly fee of R134 something went off my bank account as well. My plan details have since been upgraded effective 01.01.2013. Changing has ...
I wanted to join using Vitality, and was told to pay R900 and something. Then they checked on their system and found that I'm still active with Momentum until 28/02. Then the woman helping me send me to another woman to change branches. They then wanted me to pay money then I refused. I then told ...
My kids and I were on the Vitality. On the 17th Jan on joined the Multiply. To date I have been trying to have this issues resolved with Eric. Issues are. 1. There is a refund due on my account because I paid full gym membership fees for Jan 2013 and multiply paid fro the 17 Jan. I was informed ...
After joining this so-called best fitness centre, I was told that I was a medium risk client and needed to be cleared by the on-site biokineticist (who was very efficient). He then cleared me (after putting me through a series of tests) and handed clearing documents to the sales department. After ...