Refer Virgin Active' reply denying the existence of a problem. Rather strange that Virgin Active now claims " it " has addressed my continuing complaints about the lack of discipline on Super Circuit. Having brought the lack of discipline regularly to the attention of the MD (who failed ...
Sister went to gym monday evening with her kids and they were in the play zone they got colouring pages and took it home. The next day my aunt looked @ the colouring pages and saw writing on the back of the page. When she turned it around and looked she saw my ID. Number, bank details, address, ...
The club is being maintained terribly. I am a regular attendee of the spinning classes and the sound have been complaining about the sound for over a year. Last year when Richard was club manager he attempted to assist but nothing has materialised. Then this year after we the members complained ...
My debit for the gym was R80 and conveniently increased to R200 without any notification. How is this possible?? ...
Numerous e-mails later and Virgin Active still does not get their act together to provide the most basic of service. They keep on contradicting themselves, the quality of their responses are bitterly poor, and seems to be not interested in addressing core customer service issues. It might just be ...
My husbands membership was cancelled in December 2011, I paid in the R870 to reactivate the membership. He did go to the gym in 2012 and assumed it would have been cancelled after three months, which was not the case after a few months I phone Virgin Active and spoke to the accounts department and ...