I recently heard that I have to move to another town due to my work. The town I am moving to unfortunately does not have a Virgin Active, thus I had to cancel my membership. I went unto their website on Saturday and left a comment under contact us that I wanted to end my membership. The next ...
After many years of only having joy with Virgin Active in Rustenburg, I am relocating to a place where there is no club nearby. To Freddy and the guys from Rustenburg - Well done. Good job, you guys are the best. The call centre is also of the finest in the country. Vibrant well spoken, ...
I am tired of the pathetic service one gets from virgin active. I have spoken to 4 different people, 1 saying i must pay R85 to freeze my account for ramadaan, another saying i don't pay any fees to freeze it for this particular month, another who says its optional, and a wayne who assured me it ...
Virgin active don't respect my right our agreement was to pay R100 until the end of June then they will cancel my contract end of June. Patricia said that "We will freeze your membership for 2 month and cancel contract at the end of June" ...
Was very rude in sorting out a clients account. This can't be the standards that Richard Branson sets for his brand. Service is very important ...
On 24 May 2013 I have complained about the huge hygiene risk at Virgin Active Waterstone Village Somerset West: https:///virgin-active-south-africa/complaints/hygenic-risks-at-waterstone-village-sauna-1097143 Tracey-Lee, in written and in a phone call you have promised me monitoring and stated that ...