DURING MY TIME AT VIRGIN ACTIVE. OVER A YEAR NOW THEY HAVE CONSISTANTLY HAD PROBLEMS WITH THE PA SYSTEM AND RATHER THAN REPLACING A VERY BROKEN PA THE SYSTEM. THEY "TRY" TO REPAIR THIS. TIME AND TIME AGAIN YOU SHOW UP TO ZUMBA OR OR AEROBICS SESSION TO BE TOLD IT HAS BEEN CANCELLED ...
I have a huge concern due to the fact that children above 7yrs are not allowed in the kids area and under 14 not allowed on the equipment. Which means that they are FORCED to play computer games. My children does not play computer games it is bad for their brain development. So the gym needs to get ...
I had a gym contract at Virgin active, (December 2011) upon expiry of the contract (December 2012) a month before, (November 2012) I gave 30 days notice on the account, a letter was handed into the sunward park branch attention for the branch manager to cancel the membership, I now have lawyers ...
I have had the misfortune of trying to access added value from my gym membership at Virgin Active. However all that I am met with is an attempt to channel me along a revenue stream. It is a wonder that they don't charge to speak to you on their Helpline. Just to occasionally (once or twice a month) ...
So Disappointed with the nature of service I received after requesting to cancel my contract, the people I spoke to were not to bothered as to why I am cancelling and showed no interest at all. it seemed like to them that I was just a number and could not be bothered if I was cancelling and fact ...
Hi I am a member of the sunninghill virgin active. Over a month ago i complained that the tracker machine wasnt working. The manager was very helpful and said that she had requested the technicians to look at it and address the problem. Yesterday when i visted the gym the machine was still not ...