First time that I am posting something on HelloPeter. I was so disappointed in the way that the reception staff at my gym - Virgin Active in Groenkloof, treated me today that I felt compelled to write a complaint about it. I have been a member at this gym for years now. I have recommended them to ...
I just called the Virgin Active Claremont branch to cancel my contract since I am no longer on Discovery Medical Aid and subsequently Vitality by virtue of moving to a company medical aid policy. To my gross surprise, I was told I am required to pay a contact balance of 2800 to cancel even though ...
Hello my name is Fernell Jansen and I signed a contract at virgin active boksburg at k90 shopping complex. I made it clear that I wanted to subscribe for the month of June only after hearing that I could do this from one of their members who is a family friend and the consultant helping me said ...
My first encounter at Virgin Active came as a suprise not to me but my body. little did it know that after signing in and getting a print out of fitness schedules it will be introduced to its past life of physical activity. it was terrifying to see everyone around me being 10 steps ahead. It was ...
We have opened a virgin active account with a friend who canceled his membership before me. At this point, I have changed the bank details to mine and my fees were debit from my account as it should be. 5 months later I called them to cancel my membership and discovered that it was already done ...
Hi There, Yesterday I went to Virgin Active Waterstone Village and when they swiped my card they said to me that access is denied. I was then told by the receptionist IN FRONT OF ALL THE OTHER MEMBERS that my debit order bounced because of insufficient funds. I am furious because I still changed my ...