One month after the two year guarantee expired the Genesis Hydrovac Turbo stopped working. the motor had to be replaced and with it a service. The Hydrovac works twice weekly in a small house It cost R500 to repair - what will it be in another two years. The lame excuse was there was a bit of rust ...
Thank you for responding Isaac, but you are missing the point by merely confirming what I have told you in MY e-mail and that I was already turned-away by my local Nelspruit Ilanga Verimark. My question to you at Verimark was: " Please respond with an acceptable solution! " Verimark have ...
I bought a Genesis Hydrovac from Builders Warehouse Northriding in January. The vacuum's motor stopped working in July. Took it back to Builders for repair/replacement, was advised that it needed to go in for repairs under manufacturers warranty. Fine, that's no problem. HERE IS THE PROBLEM! it is ...
Good day, I would like to know hat to do. I have and I-Play Edu-Tutor book set for my toddler. I took it back to the shop because the unit was faulty. The staff tested the new one and completely stripped the part where the the part where the batteries have to come in, because the tool they used was ...
So Verimark makes these products where they are the sole supplier. So i spent R5000 on a Big Green Clean Machine, and now its broken on the plastic cover where the pipe goes in, and no, they no longer keep stock parts as it's an old machine. they are the only supplier, so you cant find it anywhere ...
I sent my Genesis Vacuum cleaner for a service through the Pietermaritzburg, Liberty Mall branch, which they sent to Durban for service. I asked for seals to be checked as well as the brush's rubber belt to be replaced. I got a call from the service shop that advised me on the parts needing ...