I was suppose to receive a parcel from UTI on monday. I phoned them with a tracking number where they updated all my details. I received an sms yesterday that my parcel will be delivered today and even received a phone call from the vanderbijlpark branch to inform me that my package will be ...
Dear Reader Once again, UTI collected goods on 7 March 2013 and the goods are STILL not with the client. We need some feed back to proide to the client re this situation and what is being done to sort it. Today is the 9th of April and all info obtained so far about the tracking is INCORRECT. This ...
I complained here about the bad attitude of the UTI Sun couriers in Bethlehem's manager, Christa who refused to help rectify an error in paperwork that was made by my supplier that affected their system's charge for a job that had been done. I called their head office in PTA myself to see if they ...
I have been anxiously waiting for the delivery of my Virgin Mobile micro-sim card. At 10am this morning I received a call from a UTI driver (from a private unlisted number), saying he was in my area, but he needed directions to my house. He could barely speak english, and I needed to repeat the ...
In general, customer service in Bethlehem pretty much across the board, but this takes the cake! I use UTI Couriers regularly to collect my 70kg coffee sacks from JHB and I collect them in Bethlehem, which is much cheaper than having them sent to Clarens. Yesterday, I arrive there to collect my ...
After my overnight delivery parcel to Noupoort was flown to PE late, there was no way that the bus ticket for for my son on the same day was going to arrive on time for the departure. However after explaining the situation to Jan at the PE office, he drove to the bus station and gave the ticket to ...