I ordered and paid for an item through a Durban based company called Killerdeals on 11 December 2013 and the first person I spoke to actually laughed when I asked if it will reach me before Chistmas as it was meant to be a gift. He assured me it would take 3-5working days. Unfortunately Killerdeals ...
I had a very bad experience with company called UTi logistics with delivery of my card, company has fail to deliver my card reason being they were refusing my proof of residential address and I am a full S.A citizen. Issue has started when I requested change of delivery date to one that accommodate ...
I ordered a supplementary AMEX PLATINUM card for my son which was scheduled to be delivered at my business premises. The driver arrives with an attitude as if he has a carrot stuck up his. He walks in as if he is doing me a favour and refuses to wait literally 50 seconds for a copy of my sons ID ...
From the drivers to the consultants, I am disgusted! I have been tracking parcels that I need for business the whole day. Out for delivery in the morning but they never arrived. I am soo! So one of the consultants suggested that I wait until 5:10pm to see if the parcel won't arrive. At 5:20pm I ...
On 17 September, my urgent tender document, marked EXPRESS was collected by the UTI courier at 16h30, and I was assured it would arrive at my associate, Pieter's, Rietfontein premises by no later than 10h30 the following morning. At 10h35 the next day, when Pieter had not received the parcel, I was ...
My package was meant to be delivered yesterday as I paid for overnight delivery and it is still not here. I called customer care and their only reasoning was "there was not enough time yesterday to deliver" So I asked why it wasn't delivered today then? Their response was "Oh the ...