I ORDERED A PARCEL FROM MY SUPPLIER, IT CLEARLY STATED "FRAGILE" AND SHOULD BE HANDLED WITH CARE, UTI COURIERS PICKED IT UP AND DELIVERED IT TO ME. WHEN MY PARCEL ARRIVED, IT WAS CLEAR THAT IT WAS DROPPED OR THROWN AS IT WAS BADLY DAMAGED. AFTER SEVERAL CALLS TO UTI THEY WILL NOT REFUND ...
Phoned UTI's call centre at 07.30 for a parcel that was confirmed and tracked to have arrived in JHB from Cape Town at 04.44. Explained that the parcel contained lenses for an international pilot who needed them urgently or else he couldn't fly. The call centre staff just couldn't be bothered to ...
Fnb had arranged for the courier to come and collect a parcel from my house. A lady then calls me yesterday to tell me that their driver is at my house to collect yet no one had initially informed me of the collection date and time. To compromise for the situation, I asked if the driver could wait ...
I send boxes of fragile products, as explained with my previous complaint. I have accepted minor breakages in the past, but complained on Hello Peter when the amount of breakages became unacceptable. During that time, another shipment was sent. One month later, I learnt that my customer received ...
UTI delivered a parcel to me at my work address which a gave to them. They said they came to the address and a third party sent them to another address. HOW IS IT POSSIBLE FOR THEM TO TAKE AN ADDRESS FROM A THIRD PARTY??? the address given to them by the third party is incorrect. The docs was ...