On Friday (31 May) I bought a pair of boots for R599 at Tygervalley with a R100 discount gift voucher thus costing me R499. However, I decided to exchange the boots that was a size 7 for a size 8, still the SAME boots at Paarl Mall on Monday 3 June 2013. When I received the new receipt I saw that ...
This afternoon i telephoned truworths headoffice to apply for a credit increase, i got through to a lady called Natasha who was so rude and unhelpful, i have been a customer of Truworths for many years - 6years and i have a limit of R3500 all i wanted to do was ask for a increase, she bluntly told ...
ON THE 19TH OF JANUARY I PURCHASED A GINGERMARY HANDBAG AS A GIFT FOR MY WIFE, THIS MORNING ONE OF THE ATT OF THE STRAP BROKE, AND I TOOK IT BACK TO THE RANDFONTEIN BRANCH, THE ORIGINAL PURCHACE WAS IN PALABORWA, AT THE TIME OF PURCHACE I WAS TOLD THAT THE BAG HAD A YEAR GARANTEE, THE RANDFONTEIN ...
I went to buy a pair of shoes at Truworths The Glen, it was the right size but they were bigger than the actual size of the shoe a siza 6. I wore them once and they were big and bought grib ons but they were not still fitting me. I went back to Truworths to change the shoes for a different type of ...
I phoned Truworths on 24 April already changing my surname. I did not receive any confirmation or my new card. I sent an email and fax AGAIN on 28 May... I received an automatic response stating that I would be phoned back with 48 hours. STILL NO PHONE CALL, MY STATEMENT STILL REFLECTS MY OLD ...
On the 04 May 2013 I made a payment of R1640 at the Cresta Branch of Truworths. I have the proof of payment. However, as soon as I made the payment the entire computer system froze. Then a week later I got a phone call from Truworths Head Office in Cape Town demanding payment. I gave them the ...