I received a phone call from Truworth's collections agents in march notifying me I have an outstanding debt opened on 17/08/2012. I advised the collections agent I was not aware of such an account, as at the time I was unemployed and had no sizeable income. Added to that I had never lost an ID I ...
I received an SMS on 31 May to say that my instalment of R290 was due by 3 June. I promptly proceeded to pay R300 via EFT and in store and assumed that all was in order. Today I receive an sms saying that I still need to pay R190 which was due. When I called the accts department I was told that the ...
What a disappointment to get to as store and find that they are closed due to Stock take in the middle of the day. Times from Yesterday 05/06/2013 15:00 till 06/06/2013 13:00 Totally redicoules that it will happen during normal "office" hours. Having only a certain time frame to do your ...
Good day I had paid up my Truworth account in 2011 and before this account was paid up i was told that my name would be removed from the ITC from itc as soon as i managed to pay up the account as i explained that i was unemployed and as soon as i found employment again i would pay up the account, ...
I received a bathrobe as a gift. The tag was attached but the price was inked over. Have several robes already so went to store to swop for other item. Was told only size change possible. Apparently it is a Truworths policy. The store manager Kugan was adamant and unhelpful. This is stupid as ...
Truworths sandton city, should be renamed to Crookworths.. I have never experienced such a lousy customer experience. On the 29th March 2013 I booked in my watch, which was coming in for the 2nd time in a period of 3months problem being it loses time & date. Ever since I booked my watch in, in ...