Last week Sunday (26/05/2013) I encountered a very rude supervisor at truworths. There was only one teller available in the cosmetic dept, and she was cashing a trolley full of CLOTHES! whilst the rest of us having only cosmetics had to wait! I questioned the supervisor as to the reason behind this ...
My wife use to have a account at Truworths that we paid in full. Now Truworths account dept want to charge us a additional "Commission on payments received" fee. Their useless, incompetent and arrogant personnel keep on phoning me and if I explain to them that its paid in full they just ...
I have been a loyal customer of Truworths for the past 5 years, I have time and again received great service at the stores, particularly Menlyn, which is one of the main reasons I shop there. I decided to take a turn at the Brooklyn branch for the first time and to my surprise I was at the ...
After having spent around R2000 in the Truworths Emporium in Eastgate today, 29 May 2013, we were leaving the store at around 14:45 when the scanner happened to go off. This was likely because the till staff did not de-activate a tag. But there is no excuse for the calibre of the obnoxious, ...
I was paying my account when a month ago i was harrassed at my work-place by "the collections company" telling me i should pay them not truworths. Shocked i called to query this with truworths to which they confirmed but assured me that i could continue paying at the truworths store. i ...
Hello Peter I have account with Truworths and I phoned the head office to ask for settlement letter. They sent it but it doesn't have the banking details. When I ask them they say they can only send the one with the banking details to the bank. I don't know what to do now because the bank needs the ...